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About Infinite

  • Smart card introducing the latest technology in security credit cards against fraud in different countries
  • Issued for AIB elite customers
  • For card activation, lost or stolen cards, you can call our call center 24/7 on +2(02)19604.
  • minimum credit limit EGP 200,000
  • For International usage, kindly contact our customer service office in the nearest branch
  • For more info about Visa Infinite Offers & benefits, Kindly visit Visa Middle East before travelling to check offers availability.
  • Please note that all offers included are subject to change, Terms & Conditions apply.

Visa Infinite Card Benefits

  • Complimentary access to over 1000 airport lounges globally for you and a guest

    • As a Visa Infinite cardholder, you are eligible to receive airport lounge access for you and a guest through LoungeKey. There is no need to register prior to visiting the lounge; simply present your Visa Infinite card to the lounge staff for the lounge staff to process your visit.
    • There are over 1000 lounges globally to choose from.
    • Cardholder is eligible for unlimited visits; cardholder needs to complete one international transaction POS/E-Commerce (min. $1) in each calendar year.

    • All guest visits over your free allocation will be billed by LoungeKey directly to your Visa Infinite card at USD $32 per guest per visit.

    • Terms and Conditions: Lounges can choose to participate in the program and can come and go from the program as and when they choose. Visa is not committed to having a lounge in your home market. Access to lounges is dependent on capacity of the lounge at the time, and any other lounge restrictions. Specifics on the lounges can be viewed on the URL or the app. If you card is declined for a visit charge, LoungeKey may choose to cancel your LoungeKey membership.


  • Travel Insurance

  • Using your Visa Infinite card to pay for your covered trip, you as the Cardholder and your family are provided with travel insurance for trips with a maximum duration of 90 days, so you can simply focus on enjoying every single moment of your travel experiences
  • Details of cover:
    • Personal Accident Benefits up to US$ 500,000 (International)
    • Personal Accident Benefits up to US$ 100,000 (Domestic)
    • Emergency Medical Expenses up to US$ 2,500,000.
    • Evacuation and Repatriation Expenses up to US$ 500,000
    • Hospital Daily Cash $100 per day up to US$ 3,000
    • Trip cancellation up to $7,500
    • Delayed departure up to $1,000
    • Missed Departure benefit up to $1,500
    • Missed Connection Benefit $500
    • Baggage delay up to $500
    • Loss of personal belongings up to $2,500
    • Covers Cardholder, spouse and up to 5 children: Maximum age limit 80.
    • For more info. please call +971 (4) 253 6024 or visit Card Holder Benefits

  • Visa Premium concierge

    The 24-hour concierge provides a personal service to Visa Infinite cardholders, taking care of all the details so they can simply take their seats and enjoy.

    Servicing in English, Arabic, and French, concierge agents can help with:

    • Restaurant advice
    • Booking tables, including those that are hard-to-get
    • Travel arrangements: booking flights, hotels, car rental, hotel transfers, tourist advice
    • Shopping recommendations, sourcing a product
    • Arranging a special gift, sending flowers

    • Start exploring Visa Premium Concierge online now www.visaconciergecemea.com

    • Concierge hotlines:
    • +971 4361 1234
    • Egypt: (AT&T) 0225100200 (then) 800-609-2753
    • Alternatively, you can send an email to concierge@visainfinite-mea.com


  • DragonPass 'Dine & Fly' airport dining program

    • Cardholders now have access to over 200 airport restaurant offers globally. Please download the app (Dine & Fly) and complete a simple registration to begin redeeming. After the registration is completed, simply visit a participating restaurant and reference 'DragonPass' to the restaurant staff. Then click 'redeem' in the app to obtain the discount.
    • Terms and Conditions: View the T&Cs on the DragonPass Dine & Fly app

  • Save up to 12% discount over 985,000+ hotels & vacation rentals worldwide with Agoda

    • You receive 12% off when they book promotion eligible properties using your Visa Infinite card on the Visa Agoda website Agoda

  • Visa Luxury Hotel Collection (VLHC)

    VLHC is composed of over 900 intriguing and prestigious properties. All properties, from boutique gems to world famous hotels, provide a premium collection of benefits specially designed to offer an unparalleled experience.

  • Offer:
    • Eligible Visa cards - Visa Platinum, Visa Signature, Visa Infinite
    • Customers must book through Visa Luxury Hotels to avail of the offer
    • Best available rate guarantee
    • Automatic room Upgrade upon arrival
    • Complimentary in-room Wi-Fi
    • Complimentary continental breakfast daily
    • $25 USD food or beverage credit
    • VIP guest status
    • 3pm check out upon request

  • YQ Meet and Assist

    • You receive a discount of up to 25% off retail rates at over 450 destinations globally by booking with your eligible Visa card. For booking Click here

  • Extended Warranty

    • Extended Warranty adds real value to your Visa Infinite card. It doubles the repair period offered by the original manufacturer’s warranty for up to 1 year, protecting cardholders against the cost of repair and replacement of an item.

    • Terms and Conditions:
    • Full payment of purchased items must be made with your Visa Infinite card
    • New item purchases only
    • Proof of full payment with your Visa Infinite card is required.
    • For any claims, you should email creditcardclaims@crawco.me


  • Buyers Protection:

  • Buyers Protection provides you with an extra peace of mind when purchasing an eligible item. Using your Visa Infinite card or payment device to pay for an Eligible Item, purchased in-store or online, you will receive complimentary Buyers Protection Insurance, providing cover for theft, accidental damage or non-delivery of eligible purchases, subject to the Terms and Conditions of the policy.
  • Applicability:
    • Full payment of purchased items must be made with their Visa Infinite card either in store or online.
    • New item purchases only
    • Coverage for a maximum of 365 days from date of purchase
    • 28 days from incident date to submit a claim but Cardholder must report within 24 hours of discovery in case of theft.
    • Particular limits apply to online purchases that are not delivered or damaged in transit.