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About Infinite

• Smart card introducing the latest technology in security credit cards against fraud in different countries
• Issued for AIB elite customers
• For card activation, lost or stolen cards, you can call our call center 24/7 on +2(02)19604.
• minimum credit limit EGP 200,000
• For International usage, kindly contact call center (19604 202 00) or view the bank’s tariff.
• For more info about Visa Infinite Offers & benefits, Kindly visit Visa Middle East before travelling to check offers availability.
• Please note that all offers included are subject to change, Terms & Conditions apply.

As a Visa Infinite cardholder, you are eligible to receive airport lounge access for you and a guest through Visa Companion App.
- • There is over 1,200+ lounges globally to choose from.
- • Cardholders will be initially assigned two complimentary visits to utilize (Cardholder and guest /max 1 guest per visit) each year.
- • Eligibility condition: Cardholder needs to complete one international transaction POS or ecommerce with minimum $1 in each calendar year.
- • Once eligibility condition is met, infinite cardholders have unlimited free lounge visits for cardholder + one guest.
- • Cardholder will pay the $32 per visit & per guest in case, he/she doesn’t meet the eligibility condition.
Terms and Conditions: Lounges can choose to participate in the program or not as and when they choose. Visa is not committed to having a lounge in your home market. Access to lounges is dependent on capacity of the lounge at the time, and any other lounge restrictions. Specifics on the lounges can be viewed on the Visa Companion App.
Visa Companion App: Click Here

Visa Premium concierge
The 24-hour concierge provides a personal service to Visa Infinite cardholders, taking care of all the details so they can simply take their seats and enjoy.

Servicing in English, Arabic, and French, concierge agents can help with:

• Restaurant advice
• Booking tables, including those that are hard-to-get
• Travel arrangements: booking flights, hotels, car rental, hotel transfers, tourist advice
• Shopping recommendations, sourcing a product
• Arranging a special gift, sending flowers

You receive a discount of up to 25% off retail rates at over 450 destinations globally by booking with your eligible Visa card. For booking Click here

• Extended Warranty adds real value to your Visa Infinite card. It doubles the repair period offered by the original manufacturer’s warranty for up to 1 year, protecting cardholders against the cost of repair and replacement of an item.

Buyers Protection:
Buyers Protection provides you with an extra peace of mind when purchasing an eligible item. Using your Visa Infinite card or payment device to pay for an Eligible Item, purchased in-store or online, you will receive complimentary Buyers Protection Insurance, providing cover for theft, accidental damage or non-delivery of eligible purchases, subject to the Terms and Conditions of the policy.

Applicability:

• Full payment of purchased items must be made with their Visa Infinite card either in store or online.
• New item purchases only
• Coverage for a maximum of 365 days from date of purchase
• 28 days from incident date to submit a claim but Cardholder must report within 24 hours of discovery in case of theft.
• Particular limits apply to online purchases that are not delivered or damaged in transit.